Duty to Monitor at Heart of Fiduciary Solution from Cornerstone

The new fiduciary support solution aids retirement specialist advisers and their clients in meeting the strenuous requirements of ERISA and other investing and benefits laws—without getting in the way of the existing adviser-client relationship. 

Sitting down with PLANADVISER to discuss his firm’s new fiduciary support solution for advisers and their plan sponsors clients, John Riley, chief strategist at Cornerstone Plan Sponsor Consulting, stressed the solution is not meant to supersede any of the good work the plan adviser might already be doing.

“With our solution we are not coming in and trying to take over a plan. Instead, the solution is purely focused on helping to establish fiduciary excellence. It is branded with the adviser’s own logos and marketing collateral, and simply represents a bolt-on service that we provide as an independent third-party,” Riley explains. “We have found advisers and sponsors really value this complementary, independent approach.”

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Riley explains the firm first got to work on an independent fiduciary support solution “way back after first hearing about the groundbreaking case of Tibble vs. Edison,” as the case first made its way through the district and appellate courts, eventually reaching the Supreme Court.

“There are a lot of lessons for plan sponsors and advisers to take away from that litigation,” Riley says. “One of the main lessons is about the crucial importance not only of documenting the deliberation that went into your initial decisions with respect to a plan investment or a plan design change—but also the importance of continuing to monitor, deliberate and document on an ongoing basis.”

To this end, the solution from Cornerstone offers template policies and procedures for guiding the fiduciary plan monitoring process. According to Riley, “all the parts of running the plan are covered in here.” The solution helps plan sponsors create a “fiduciary file” that proves their due diligence activities.  

“Plan advisers and sponsors can file key paperwork directly through the system,” Riley adds. “It also provides a yearly archive of all fiduciary documentation that can easily be recalled and utilized in the case of an audit or questions in the future. Overall, this solution adds a helpful framework around the whole compliance and documentation process.”

Also as part of the solution, plan sponsors receive helpful education about all the moving parts of fiduciary liability and exactly what are the duties and responsibilities of all parties involved in plan management—the recordkeeper, the third-party administrator, the fund manager, the broker, the consultant, etc.

“Plan Sponsors are always fiduciaries,” Riley concludes. “There is no getting around it. However, many of the fiduciary duties can be handled by others. This relieves the plan sponsor from some responsibility, but in the end, the sponsor is responsible to supervise those that take on delegated fiduciary duties.”

More information is available here

Envestnet | Tamarac Launches Portfolio and Client Management Platform

The Tamarac platform allows RIAs to license the specific software they need for reporting, trading and CRM, with the option to add components as their firms look to automate more of their business.

Envestnet | Tamarac has launched the Tamarac platform, a completely redesigned version of its portfolio and client management software solution for independent registered investment advisers (RIAs), previously known as Advisor Xi.

Tamarac will feature a complete overhaul of Advisor Rebalancing, a portfolio rebalancing and trading application, to be fully integrated with the Advisor View portfolio management and performance reporting application to create a seamless user experience. These applications, now known as Tamarac Trading and Tamarac Reporting, are combined in a single, intuitive software interface. With a single point of entry for all data and a simplified account opening and group management process, advisers will be able to better customize client reports and communications, reduce the time it takes complete transactions and tasks, and respond more quickly to client needs.

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Tamarac CRM, the client relationship management system designed specifically for independent advisers and built on the Microsoft Office 365 platform, will open up new options for advisers as they add and qualify leads and track business processes. The enhanced Tamarac CRM will provide advisers with greater field and entity customization, along with access to a broad range of third-party productivity integration partners in Microsoft’s app store. Optionally, RIAs already using Salesforce can use the new Tamarac App in the Salesforce AppExchange to enhance their CRM and benefit from the bidirectional data flow and workflow automation that Tamarac provides.

Tamarac will also include:

  • New client prospecting, proposal generation, account opening and onboarding capabilities built into its client portal (coming in 2018);
  • New mobile apps that enable advisers to seamlessly share financial data and tasks with clients on their iOS and Android mobile devices;
  • An upgraded document vault that makes document sharing easier and more secure, with the ability to track all parties who have viewed and changed documents;
  • Data aggregation, including balance-only data for presenting client assets and liabilities in net-worth reporting and, coming in 2018, reconciled transactions and holdings information;
  • Advanced business intelligence analytics and reporting to help advisers track the health of their business and benchmark their firm against other RIAs; and
  • Personal financial wellness tools within the Tamarac portal, enabling investor clients to group, track and act on all their transactional data—including proactive budget alerts and recommendations (coming in 2018).

As a modular platform, Tamarac allows RIAs to license the specific software they need for reporting, trading and CRM, with the option to add components as their firms look to automate more of their business. Tamarac is also an open platform, with a large and growing list of supported integration partners—giving advisers the flexibility to build a technology network that supports their particular needs.

“Never has it been more critical for advisers to stay connected with clients and anticipate their needs,” says Stuart DePina, president of Envestnet | Tamarac. “Tamarac helps advisers develop plans and recommendations driven by data and their own expertise, so clients feel more confident about their portfolios and advisers drive better outcomes for their businesses.”

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